Privacy Policy
How we collect, use, and protect your information
Information We Collect
When you contact us through our website, we collect information you provide directly, including:
• Contact Information: Name, email address, phone number, and company name when you submit our contact form.
• Communication Content: The messages and project details you share with us.
• Technical Data: We may collect basic technical information like browser type and IP address for security and analytics purposes.
We do not collect sensitive personal information, and we do not use cookies for tracking purposes.
How We Use Your Information
We use the information we collect to:
• Respond to Inquiries: Reply to your messages and provide information about our services.
• Provide Services: Deliver the web design and development services you request.
• Communicate: Send project updates and relevant information about our work together.
• Improve Our Services: Understand how visitors use our website to improve the user experience.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage and Security
Your information is stored securely using industry-standard practices:
• Email Communications: Handled through secure email providers.
• Form Submissions: Processed through encrypted connections (HTTPS) and delivered via secure email services.
• Data Retention: We retain your information only as long as necessary to provide services and fulfill legal obligations.
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction.
Third-Party Services
Our website may use the following third-party services:
• Email Delivery: Contact form submissions are delivered via SendGrid, which processes your message securely.
• Hosting: Our website is hosted on Vercel, which may collect standard server logs.
These services have their own privacy policies governing how they handle data.
Your Rights
You have the right to:
• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct any inaccurate information.
• Deletion: Request that we delete your personal information.
• Withdraw Consent: Withdraw your consent for us to process your data at any time.
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
Email: info@ylx.ca
Phone: +1-226-820-5719
Location: Ailsa Craig, Ontario, Canada
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Last Updated: January 2026